All products on this website are pre order only.  All products ordered before August 31, 2020 are guaranteed to be delivered before December 24, 2020.  Products must be ordered and paid in full before August 31, 2020 to be included in the December 24, 2020 arrival guarantee.   We reserve the right to cancel all orders and issue full refund before September 30, 2020 if we do not meet the necessary quantity for production.  Shipment guarantee does not include any shipper or courier issues or other circumstances outside or beyond our control.

For products ordered before August 31, 2020, no refunds will be issued after August 31, 2020 as all products are produced on a per order basis.

Back Trail Decor will continue to accept pre orders after August 31, 2020 but these orders will not be included in the shipment arrival guarantee.  No refunds will be issued for pre order items ordered after August 31, 2020 after a period of 15 days from order date.  

If you have any questions please contact us at customercare@backtraildecor.com

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