Return Policy

Return Policy

Back Trail Decor guarantees the quality our products and our goal is your complete satisfaction. f you are not completely satisfied, we will provide a refund or exchange for the item within 30 days of your purchase. We will apply your refund, less shipping and handling, to the original form of payment or replace merchandise upon acceptance of return.  Item must be returned in original condition and in original packaging.  

To request a return form and detailed instructions, please send an email to info@backtraildecor.com

Damaged items - we will gladly replace any damaged items at no cost, we must be notified of damages within 3 days of receipt of merchandise, item must be returned in original packaging

If your items arrive damaged, please keep all packing materials and contact us immediately at info@backtraildecor.com